Returns & Exchanges
At VOGRACE, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your VOGRACE account and navigate to your order history to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the products are in unworn, original condition.
Ship the Items
Print your prepaid shipping label and drop off the package at any authorized carrier location to send it back to our warehouse.
Receive Your Refund
Once our team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing